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FAQs

How does Bliss Roller work?

Bliss Roller vibrates 6000 per minute to help you give you a deep massage. The T-tip at the end vibrates while you press lightly against your skin, massaging in any toners, lotions or moisturizers. 

How do I use it? 

Insert a AA battery you have into the bottom of the device (your order will not include a battery). Turn the roller at the bottom to turn the vibration on/off, and press gently against your skin. 

Where do you deliver to?

We're proud to offer FREE International Tracked Shipping. We outsource our shipping to another courier service.

What will I receive after I place an order? 

Once you place an order, you will receive a confirmation email. After your order has been processed, we will then send you a tracking number and link via email or text so you can follow it's journey. 

How long does shipping take to me? 

Since we outsource our shipping, we are able to provide it free of charge. Therefore we typically say items will take 2-4 days to be processed and arrive within 7-20 business days after dispatch.  Our dedicated support team is on hand to help you with any shipping queries, please use our Contact page to submit a ticket.

We will notify you once your item has been shipped and you will receive a tracking code via email or text so you can see when to expect delivery. Use this code on our Track Your Order page. 

If you order different items with us, since we outsource the delivery process, these different products may be shipped separately. If you only receive one of your items at first, just know that the other is on its way in another package.

What if I need to return my product? 

If you need to return your product, please send our support team a message through our Contact page. Please quote your order number, and the reason why you would like to return your product. Our team will be able to assist you and issue any refunds or replacements that are due to you. Find out more about our Returns Policy and if you are eligible here

How do I apply a discount code I saw on online? 

If you've seen a discount code for our store, you can add this on the checkout page. Find the product you need and click the 'Add to Cart' button. When you have an item in your cart, you'll be able to go to our cart page and then click 'Checkout'. Here, you'll be able to type in the code you have, either in the drop-down menu at the top on Mobile, or on the right-hand side on Desktop. Click 'Apply' and see how much you save!

Did you know whenever you checkout with two Bliss Rollers, you'll automatically be given one at half-price? 

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